Privacy Policy

1. Introduction

PLIGITAL LTD ("we", "us", "our"), a company registered in England and Wales (Company Number 17337064), with registered office at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our websites and software products.

2. Information We Collect

We may collect the following types of information:

• • Account Information: Name, email address, and password when you create an account on any of our platforms.
• • Contact Information: Name, email, and message content when you use our contact form.
• • Usage Data: Pages visited, features used, browser type, device information, and IP address.
• • Payment Information: When you purchase a subscription, payment is processed securely by our third-party payment providers (e.g., Stripe). We do not store your full card details.
• • Cookies: We use essential cookies for site functionality and preferences (e.g., language and theme selection).

3. How We Use Your Information

• • To provide, maintain, and improve our products and services.
• • To process transactions and send related notifications.
• • To respond to your enquiries and support requests.
• • To send important updates about our services (not marketing).
• • To detect and prevent fraud, abuse, or security incidents.
• • To comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share your data with:

• • Payment processors (Stripe, Wise) to process transactions securely.
• • Hosting providers to operate our infrastructure.
• • Legal authorities when required by law or to protect our rights.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Account data is retained while your account is active. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), secure password hashing, and access controls. While no system is 100% secure, we take every reasonable precaution to protect your data.

7. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• • Access your personal data.
• • Rectify inaccurate data.
• • Request erasure of your data.
• • Restrict or object to processing.
• • Data portability.
• • Lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies

We use only essential cookies required for site functionality (authentication, language preference, theme selection). We do not use tracking or advertising cookies.

9. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.